Privacy Policy
This Privacy Policy explains how BUASON BEDDING collects, uses and protects information provided by customers, trade account applicants and visitors using our website.
This policy is effective immediately.
Company Information
BUASON BEDDING is operated by BUASON HOLDINGS LTD.
Company number: 16639509
Registered address: 17 Riverview Way, Kempston, Bedford, England, MK42 7BB
Telephone: 01250 846246
Email: support@buasonbedding.com
Information We Collect
When you contact us, create a trade account or place an order, we may collect information required to provide our services and manage your enquiries.
This may include:
- Name and contact details
- Business information provided during trade account registration
- Order details and product requirements
- Messages or enquiries submitted through our website
How We Use Your Information
Information collected through our website is used to:
- Process trade enquiries and account requests
- Provide product information and catalogue details
- Manage orders and customer communication
- Improve website functionality and customer experience
Trade Account Information
Trade customers may provide business details when registering for access to wholesale product information and ordering services.
Business information is used only for account management, communication and providing relevant trade services.
Order Information
When an order is placed, we retain relevant order information for administration, customer support and business record purposes.
Order records are normally retained for up to 6 years where required for accounting and business administration purposes.
Website Usage Information
We may collect general technical information such as browser type, device information and website activity to help maintain website performance and improve usability.
Cookies
Our website may use cookies and similar technologies to support website functionality, remember user preferences and understand how visitors use our website.
You can manage cookie preferences through your browser settings at any time.
Sharing Information
We do not sell personal information.
Information may be shared with trusted service providers where necessary to operate our website, process orders, provide delivery services or meet legal requirements.
Keeping Information Secure
We take reasonable steps to protect customer information and limit access to authorised personnel and service providers who require the information for business purposes.
Your Rights
You may request access to the personal information we hold about you, ask for corrections, or request deletion where applicable.
Requests can be made by contacting us using the details provided above. We aim to respond within 30 days of receiving a valid request.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements.
Any updates will apply from the date they are published on this page.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact BUASON BEDDING using the contact details provided above.